The City Government of Laoag is committed to ensuring that our website, City Government of Laoag App Index (the “Website”), is accessible to all users, including persons with disabilities, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, Republic Act No. 9442 (Magna Carta for Persons with Disabilities), and guidelines from the National Council on Disability Affairs (NCDA). We strive to provide an inclusive digital experience that enables everyone to access our services, information, and resources, regardless of physical or cognitive abilities.

Our Commitment

We aim to make our Website perceivable, operable, understandable, and robust, following the WCAG 2.1 principles. This includes:

  • Providing text alternatives for non-text content (e.g., images).
  • Ensuring sufficient color contrast for readability.
  • Supporting keyboard navigation and screen reader compatibility.
  • Using clear, plain language to enhance understanding.
  • Designing responsive layouts for various devices and assistive technologies.

Conformance Status

The Website is designed to conform to WCAG 2.1 Level AA, the standard recommended by the NCDA and the Department of Information and Communications Technology (DICT) for government websites. We regularly test our Website using automated tools (e.g., WAVE, Lighthouse) and manual methods, including screen reader testing (e.g., NVDA, VoiceOver), to identify and address accessibility issues.

While we strive for full compliance, some areas (e.g., third-party content or legacy documents) may not yet fully meet WCAG 2.1 standards. We are actively working to improve these areas and welcome your feedback to help us enhance accessibility.

Accessibility Features

  • Keyboard Navigation: All interactive elements are accessible via keyboard (e.g., Tab, Enter).
  • Screen Reader Support: ARIA landmarks and semantic HTML ensure compatibility with screen readers.
  • Contrast and Text Size: The Website meets WCAG contrast requirements and supports text resizing up to 200%.
  • Plain Language: Our Privacy Policy, Terms of Use, and other content use clear language, with a Filipino (Tagalog) version planned for broader accessibility.
  • Responsive Design: The Website adapts to various screen sizes and devices.

Reporting Issues

If you are not satisfied with our response to an accessibility issue, you may contact the National Council on Disability Affairs (NCDA):

National Council on Disability Affairs
Ground Floor, Institute of Urology Building,
Jose P. Laurel St., San Miguel, Manila, Philippines
Email: council@ncda.gov.ph
Website: www.ncda.gov.ph

Ongoing Efforts

We are committed to continuous improvement, including:

  • Regular accessibility audits and updates to meet evolving WCAG standards.
  • Staff training on accessibility best practices.
  • Collaboration with disability advocacy groups to ensure inclusivity.
  • Plans to offer content in Filipino and other regional languages.

Thank you for helping us make our Website accessible to everyone.